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TECNO Device User Guidance #3 Speed up Our Phones!

Q&A  |  2020-7-28 04:22 6314624

Dear T-fans,
We are launching a new series to answer for all of the problems you have encountered during using TECNO phones.
We have collected the most frequently asked questions and we will provide tutorials for each question and update weekly.
Many people may be bothered by the slow speed of a old mobile phone. Actually, the reason is complex, so that we should know more about our phones to deal with it. This time we will talk about how to make our phones work fluently.
Let's get started!
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There are three main reasons making mobile phones jam:
1. Insufficient RAM(Random access memory)
This is the main reason. As mobile phone apps increase, users will often use them, so that each opened program will occupy a part of the RAM. If the mobile phone’s RAM is relatively small, there is only a small amount of RAM left, so that the mobile phone system cannot work fluently.
Perhaps some users have doubts that it is normal for opened apps to stuck the phone, but sometimes when the apps are shut down, RAM is still occupied. As for this problem, actually it derives from Android's memory-recovery mechanism. Every interface in android phones is bound to an Activity, which has its own period. Every time when an activity is overwritten by another activity, it is suspended until it is destroyed and releases memory. A lot of other apps use service to process background tasks, and it's also convenient for opening apps quickly. When the user exits the apps, the service is still running in the background, occupying memory.
2. Occupy too much storage
When the mobile phone is used for a long time, there will be a large amount of storage space occupied, some of which are log files left after the apps are opened, some are downloaded cache data, and some are the data downloaded by the users, such as music, video, pictures and so on. There are also some downloads of the installation package, the apps residue data after unloading and so on. When the storage space is occupied in large quantities, it will cause the system files and application apps to load slowly. Then the loading time will become longer, bringing a feeling  that the mobile phone becomes slower.

BUT, you don't have to worry. There are also some solution for that!
1.Use the Phone Master of Android phones
Phone Master has two very useful functions: one is RAM cleaning, which can clean up the RAM that has not been released after exiting the apps, so that the RAM can be vacated for the system to use, providing users a smoother feeling. The other is garbage file cleaning, which can speed up the system to load file and improve the system running speed.
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2. Unload apps that you don't need
For Android phones, unloading apps just need to long press the icon on the screen, then drag to the top unloading area.
3. If the phone jams seriously, you can backup the phone data and restore.

This answer is edited by TECNO product manager Watson. Hopefully it is helpful for you~
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32372805 46 #

where can I find a pouch for my Tecno6?
2021-11-1 05:40 Like(0)

32277934 45 #

i have click on system update and it's not going why what can i do
2021-10-28 13:08 Like(0)

32277934 44 #

how can i update my tecno camon 16s please
2021-10-28 13:05 Like(0)

sdsf 43 #

🤫
2021-10-19 02:07 Like(0)

Channa 42 #

I have tecno camon 16 premier and not recieved any update from last 11 Moths why ??
2021-10-9 22:46 Like(0)

ts32122477 41 #

Hi
2021-9-23 16:04 Like(1)

32000617 40 #

hy please add a virtual ram feature
2021-9-18 08:58 Like(0)

kennyfrank 39 #

How can I lock each app on spark 5
2021-9-7 02:06 Like(0)

31881326 38 #

Hello,  I'm trying to open the SIM card slot of my phone but it just slides back a bit and it doesn't open.  what can I do?
2021-8-14 15:49 Like(0)

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