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When to Pay & Not to Pay for the Services of Your Damaged Smart Phone!

After-sales  |  2021-1-31 08:02 TECNO CE7j 1413

Hey T-Fanz,
Will you mind to know when to pay & not to pay for a broken screen of your smart phone! Come with me let's read the terms and conditions meted out to cover damages of your Android devices (Tecno, Infinix & Itel) that call for a free repair or at a cost.


What’s the broken screen free replacement insurance card?

The Broken screen free replacement service is a kind of value-added service specially offered to the customers by Carlcare for TECNO and Infinix smart phones.

Within the insurance period, If customer’s phone screen is damaged by accidental collision , falling , crushing , squezzing , Carlcare will replace a new screen for customers for free during the broken screen free replacement service period.

Note: There is only once chance to get broken screen repaired for free during the insurance period.

For your information: If your phone is activated within 2 days.  You can only buy the broken screen insurance card from the mobile phone stores where you buy the phone.


For your notice, the carlcare warranty does not cover damages caused by accident or human behavior such as;
Physical damages
Liquid Intrusion

However if  your device have additional warranty for specific parts, it will be clearly stated.

Fix your device with carlcare today!
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