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When to Pay & Not to Pay for the Services of Your Damaged Smart Phone!

After-sales  |  2021-1-31 08:02 TECNO CE7j 1413

Hey T-Fanz,
Will you mind to know when to pay & not to pay for a broken screen of your smart phone! Come with me let's read the terms and conditions meted out to cover damages of your Android devices (Tecno, Infinix & Itel) that call for a free repair or at a cost.

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What’s the broken screen free replacement insurance card?

The Broken screen free replacement service is a kind of value-added service specially offered to the customers by Carlcare for TECNO and Infinix smart phones.

Within the insurance period, If customer’s phone screen is damaged by accidental collision , falling , crushing , squezzing , Carlcare will replace a new screen for customers for free during the broken screen free replacement service period.

Note: There is only once chance to get broken screen repaired for free during the insurance period.

For your information: If your phone is activated within 2 days.  You can only buy the broken screen insurance card from the mobile phone stores where you buy the phone.

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For your notice, the carlcare warranty does not cover damages caused by accident or human behavior such as;
Physical damages
Liquid Intrusion
Brick
Breakage.


However if  your device have additional warranty for specific parts, it will be clearly stated.

Fix your device with carlcare today!
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