Home > Forums > Management > General > Tips And Tricks: 6 Steps to Diagnose an Android Phon ...

Tips And Tricks: 6 Steps to Diagnose an Android Phone that Won’t Start

General  |  2020-7-7 20:23 21267

This post was last edited by Sumit Verma at 2020-7-7 20:24

Hey T-fans,

Considering how interconnected life has become thanks to social media apps on your smartphone, even a couple of hours without a working phone can make you panic about the important messages and notifications you might be missing out on.

The following shows the steps to diagnose your seemingly dead Android phone to see if you can fix it on your own or if you should seek professional help (for your phone, not your panic attacks, although, hey, that is also a valid option).

1. Charge Your Phone
This might sound obvious, but it is a surprisingly common occurrence to have your phone’s battery run out without your knowledge and get worried when the device shuts down. Plug your phone into a charger for a couple of minutes and check to see if the battery icon is glowing red, indicating a depleted battery.

Additionally, check your charger’s indicator light to make sure it is working. You may think you have charged your battery fully. but your charger might not have been working properly.

2. Signs of Damage
Sloppy handling of a phone can naturally cause problems with its functioning. Try to recall if your phone had recently been involved in a potentially harmful incident, like getting wet or getting dropped on a hard surface.

Check your phone closely for signs of damage, such as cracks along the glass screen or bumps and bruises over the rest of its plastic body. If you detect any dents, they might be the reason behind your phone shutting down. Usually when it is an external problem such as this, the phone signals it’s gradual breakdown over several days, when it starts to crash frequently before blacking out permanently.

3. Check the Battery
Sometimes the problem is not with your charger, but with your phone’s battery. If your battery is not the removable kind, hold down the power button for thirty seconds to perform a power cycle.

If the battery can be removed, take it out and examine it to see if it is leaking or damaged in any way. Perform a power cycle by taking out the battery for a few seconds and then putting it back in.

4. Call Your Phone
Use a different phone to call yours. If your phone rings but the screen remains black, this means the problem is only with your screen and not with the rest of the phone’s software.

If your phone does not respond in any way, that means there is something wrong with your phone’s software, which is in need of a hard reboot.

5. Connect to Your PC

If your phone is not responding to your touches, try to force it to respond by accessing it via your computer. Attach the phone to your PC with a USB cable and wait for it to sync with your PC. Try to charge your phone via your PC, and restart the device by holding the Power button down a couple of times at fifteen-minute intervals to see if it is responding.

6. Recovery Mode
This is the most extreme step you will have to take to fix your phone if all the previous methods failed. Be warned that resetting your phone via recovery mode will wipe all your personal data from your device, like pictures, documents, apps, etc.

The thing about entering Recovery mode is that every smartphone has a different set of button combinations that need to be pressed in order to enter the mode. For example, the following are the steps for recovery mode on Your TECNO Device.

1. Go to Setting
2.Scroll till last you will get System option click on it.
3.Click On reset options and then factory data reset.(Here you will see accounts with using you in your device and Don't froget to remove Google accounts).
4.When your phone starts again, it will have been reset to its factory settings, hopefully without the glitch that caused it to become unresponsive.

ConclusionI: If your phone is still not working, it is possibly irreparably damaged. It is time to decide whether to take the device to your nearest Carlcare Center to see if they can help fix the problem without it costing an arm and a leg or to buy a new phone.

  • Like(2)
  • Share
You need to log in before reply Log In | Register

Hoilakes 3 #

wow nice info boss
2020-7-8 18:12 Like(0)

Roman Verma 2 #

2020-7-8 00:26 Like(0)

Sumit Verma


Follow Send PM

© 2020 TECNO Mobile