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Terms of Use

Such TECNO SPOT Service and Use Agreement (hereinafter referred to as the “Use Agreement”) is the code of relevant rights and obligations entered into by the User (you) and TECNO SPOT with respect to the services, such service articles are binding upon you and TECNO SPOT.

1. Acknowledgment and acceptance

1.1 Providing you with services according to the following articles. Such articles may be updated by TECNO SPOT team at any time without notice otherwise. When you use TECNO SPOT special services, you and TECNO SPOT shall comply with the guidelines and rules relating to such services that may be issued by TECNO SPOT at any time. All the guidelines and rules mentioned above are part of this Use Agreement.

1.2 Before using all services provided by TECNO SPOT, you should carefully read this Use Agreement. If you do not agree with this Use Agreement or any modification hereto at any time, please immediately stop using all services provided by TECNO SPOT, if you continue to use TECNO SPOT services, you shall be deemed as you have understood and fully agreed with all contents of this Use Agreement, including any modification made by TECNO SPOT to the Use Agreement at any time, and you become an TECNO SPOT user (hereinafter referred to as the “user”).

1.3 Please be noted that all articles, pictures and any other information you uploaded and/or provided via TECNO SPOT platform can be used for commercial and/or non-commercial purpose of use once you become the TECNO SPOT User free of charges.

2. Service instructions

2.1 At present, according to the contents, TECNO SPOT can provide users with the following services: photo uploading, sharing, ranking and voting, in TECNO SPOT, share the experience and participate in TOP ranking list. You may also share, vote for, comment on and collect the photos released by yourself or others. You acknowledge and agree that, such services are provided based upon the current status, TECNO SPOT will not assume any liability for any user information or any individually set time effectiveness, deletion, transmission error, failure to store or any other problem. TECNO SPOT reserves the rights to suspend any part of such services for the purpose of upgrading, maintenance or any other purpose without prior notice.

2.2 Please understand that, TECNO SPOT only provides relevant network services, beyond that, the users shall on their own prepare the equipment relating to relevant network services (for example, any device for personal mobile phone to access the internet or mobile network) and bear necessary expenses (for example, the mobile phone fee paid for accessing the internet or using the mobile network).

2.3 When any user accepts all services provided by TECNO SPOT, the user agrees to accept all kinds of information services provided by TECNO SPOT. The contents involved in such information include all kinds of propaganda information, activity information, order information, business information and TECNO SPOT partner information expressed in the form of word and photo, the method for the provision of such information shall include but be not limited to email and SMS. When you authorize to log in or actually use “TECNO SPOT” services in “TECNO SPOT”, you shall be deemed as you have agreed to accept such services.

2.4 TECNO SPOT provides users with legal and health products and services, however, the users shall on their own bear liabilities and risks for the use of TECNO SPOT, under no circumstance shall TECNO SPOT assume compensation liability for any special, accidental, direct or indirect loss due to the use or failure to use the services provided by TECNO SPOT.

2.5 Unless otherwise set forth by you and TECNO SPOT, TECNO SPOT reserves the rights to modify or suspend the services at any time without notice sent to you. TECNO SPOT does not need to be liable for any user or any third party.

3. Basic rules for the User’s use

3.1 If you successfully authorize to log in, you become a legal user of TECNO SPOT; if your password and account suffers unauthorized use or any other security problem, you shall immediately notify TECNO SPOT.

3.2 You agree to comply with all provisions of relevant laws and regulations of the country, if any of your behaviors violate any provision of laws and regulations of the country, which may constitute crime, you will be investigated about the criminal liabilities and shall assume all legal liabilities.

3.3 TECNO SPOT undertakes only to use all information you provided according to the service purposes of the website. The range of use shall include but be not limited to transaction confirmation, transaction payment, policy updating, user notice, transmission of activity information, business information and other auxiliary services relating to the services and so on. If you consider that TECNO SPOT uses your personal information beyond the scope, please immediately contact the Customer Service Center, TECNO SPOT will investigate and handle.

3.4 In TECNO SPOT, users may release and share their own photos etc. or participate in all kinds of online activities in the form of photo, however, users shall not send or spread sensitive information or any information violating national laws, regulations or policies by making use of In services, such information shall include but be not limited to:

- 3.4.1 Objection to the basic rules determined by the laws of the country;

- 3.4.2 The information jeopardizing state security, disclosing state secrets, overturning state power and breaking state unity;

- 3.4.3 The information jeopardizing state honors and interests;

- 3.4.4 The information inciting ethnic hostility, ethnic discrimination and breaking ethnic unity;

-3.4.5 The information breaking state religious policies, advocating heresy and feudalistic superstition;

- 3.4.6 The information spreading rumors, disturbing the social order and destroying the social stability;

- 3.4.7 The information spreading obscenity, eroticism, gambling, violence, murder, terror or instigating crime;

- 3.4.8 The information humiliating or defaming others, or jeopardizing the legal rights and interests of others;

- 3.4.9 The information containing other contents prohibited by laws and administrative regulations;

- 3.4.10 The information containing the contents that In deems as inappropriate;

3.5 When users release photos and use TECNO SPOT services, they shall also comply with the following principles:

- 3.5.1 Shall not jeopardize the legal rights and interests of others with any method;

- 3.5.2 Shall not use the network service system for any illegal purpose, shall comply with all network protocols, regulations and procedures relating to the network service; shall not commit any behavior that may generate adverse influence on the normal running of the network;

- 3.5.3 Shall not publish any commercial advertisement without the permission of TECNO SPOT, shall not upload, download, paste, email or transmit the advertisement letters, promotion materials and junk mails etc. with any method; shall not by making commercial use of any data in TECNO SPOT;

- 3.5.4 Shall comply with relevant laws and regulations of the country:

Shall not upload, download, paste, email or transmit the contents jeopardizing the patent, trademark, copyright, trade secrets or other proprietary rights of any other etc. with any method;

Shall not upload, download, paste, email or transmit the contents that they are not entitled to transit (for example, the internal materials and confidential materials) with any method;

- 3.5.5 Shall not disturb or destroy such services or any server or network connecting to such services, shall not violate the regulations, procedures, policies or codes relating to the network such services connect to;

3.5.6 Shall not harass any other person with the method of tracking, cyber man-hunting or any other method

3.5.7 Shall not intentionally or unintentionally violate any applicable local or national law or any other rules with legal force;

3.6 You hereby undertake that, without written consent of TECNO SPOT, shall not commit sale or any other commercial behavior in the platform of TECNO SPOT by making use of TECNO SPOT services. If any user violates such provision, TECNO SPOT will investigate your breach liabilities according to law, and TECNO SPOT will also be entitled to claim for compensation for any loss caused against TECNO SPOT.

4. User privacy protection

The registration materials provided by you and relevant other materials of yours reserved by TECNO SPOT will be protected by the laws of the country on privacy and the Privacy of TECNO SPOT.

5. Warranty

For any contents uploaded or released by any user in TECNO SPOT, the users shall guarantee that he/she is the copyright owner or has obtained legal authorization, and such content will not infringe upon the legal rights and interests of any third party, the user agrees to grant In free, irrevocable, permanent, sub-licensable or transferable exclusive permission of access to all of the above contents, according to such permission, TECNO SPOT will be entitled to exhibit, promote or use the above contents with any other method not prohibited by law.

6. Disclaimer

6.1 TECNO SPOT will not guarantee the authenticity, accuracy and completeness of any information including any information, contents or advertisement propaganda etc. of others obtained from such application (hereinafter referred to as the “information”). If any unit or individual commits any behavior through the above “information”, it shall on its own identify the authenticity or falseness and be careful to prevent risks, otherwise, no matter due to what kind of reason, such application will not assume any direct, indirect, joint or derivative loss or liability for any transaction and/or behavior occurring directly with such application.

6.2 TECNO SPOT is entitled but not obliged to improve or correct any omission or mistake of any part of such application.

6.3 TECNO SPOT will not guarantee that (including but not limited to):

- 6.3.1Such application is suitable for the use requirements of any user;

- Such application is not disturbed, is timely, safe, and reliable or free from mistakes;

-6.3.2 Any product, service or other material obtained by users from such application is compliance with any user’s expectation.

6.4 Any user shall on its own assume the risks of any material obtained by the user from such application; any user shall be fully liable for the damage on the user’s mobile phone system or loss of materials due to such use.

6.5 TECNO SPOT will not assume any direct, indirect, joint, derivative or punitive compensation liability for the profit, goodwill, material loss or any other tangible or intangible loss caused by any of the following reasons:

- 6.5.1 The use or failure to use such application;

- 6.5.2 Any product, material or service purchase or obtained through such application;

- 6.5.3 The user’s materials are used or modified without authorization;

- 6.5.4 Other matters relating to such application;

- 6.5.5 Any third party releases or delivers fraudulent information with any method or causes any user to suffer economic loss.

7. Compensation

If the contents provided, released or transmitted through such services, your linkage with such services, your violation of such Use Agreement or your jeopardizing of any other person’s any right derive or cause any third party to file any claim or request, including reasonable attorney’s fees, you agree to compensate TECNO SPOT, associated enterprises, officers, agents, brand co-owners or other partners and employees, hold them from damages, and assume all legal liabilities caused thereby.

8. Service termination

You agree that, due to any reason, including but not limited to lack of use, or that you have violated the words or spirits of such Use Agreement, TECNO SPOT may at its own discretion terminate the use of your account or such services (or any part of the services) as well as remove and delete any of your contents in such services. You agree that, such services provided according to any provision hereof may be suspended or terminated without prior notice, TECNO SPOT may immediately close or delete your account or all related information and documents in your account, and forbid continuing to use the above documents or such services. In addition, you agree that, if the use of such service is suspended or terminated or your account and related information and documents are closed or deleted, TECNO SPOT will not assume any liability for you or any third party.

9. TECNO SPOT trademark information

Without prior written consent of TECNO SPOT, you agree not to exhibit, use or make other disposal of TECNO SPOT and any other TECNO SPOT registered trademark, logo or product, service name with any method.

10. Governing law and jurisdiction

10.1 The Use Agreement and the relationship between you and TECNO SPOT shall be governed by the laws of the country where the services are provided. Any dispute between you and TECNO SPOT with respect to such services, this Use Agreement and other related matters shall be firstly settled through friendly negotiation; should negotiation do no good, it shall be submitted to the court of the authority where the services are provided and the judgment of the court shall be final and binding upon both parties;

10.2 No exercise or implementation of any right or regulation as set forth herein will not constitute the waiver of the above right or rights;

10.3 No matter what kind of reason causes full or partial invalidity or unenforceability of any article hereof, other articles hereof shall remain effective and binding.

10.4 The headlines are only set for convenience, and do not have any legal or contractual effect;

10.5 TECNO SPOT has ultimate rights for interpretation of such Use Agreement.

Privacy Policy

This Privacy Policy (hereinafter referred to as “Policy”) is aimed at assisting you to understand the privacy details about how SHENZHEN TRANSSION HOLDINGS CO., LTD. and its global affiliates (hereinafter referred to “TRANSSION” and “We”) manage your Personal Information that you provide to TRANSSION when you are using TRANSSION products or services, including how TRANSSION collect, process and transmit your Personal Information, etc. Personal Information referred to in this Policy means all your data that TRANSSION acquires when you browse TRANSSION website and use TRANSSION products or services. Personal Data mentioned in this Policy refers to the Personal Information that can be used to identify an individual on its own or in combination with other information. This Policy applies to TRANSSION websites, products, and services that display or provide links to this Policy. Once you use TRANSSION products or services, you shall be deemed to have read, agreed and accepted all terms and conditions stated in this Policy as well as all the changes we have made at any time. TRANSSION respects and protects your personal privacy, please read carefully and understand this Policy before providing your Personal Information to TRANSSION or allowing TRANSSION to collect your Personal Information.

1. How TRANSSION collects your Personal Information

In order to provide services to you or to better provide our services to you, we will acquire your Personal Information by the following ways no matter whether it is the Personal Data prescribed in this Policy or not:

1.1   Personal Information you provide to TRANSSION when you surfer TRANSSION website and use TRANSSION products or services

For example, 1) The Personal Information that you submitted to set up and generate a personal account before using TRANSSION services or products; and 2) The Personal Information that you provide to TRANSSION to contact you for after-sales support or interaction in forum.

1.2 Information you provide to TRANSSION when you send us a query, suggestion, or request

For example, after providing your Personal Data to TRANSSION, you may want to know how we use and process your Personal Data and whether we disclose your Personal Data to third parties or not, or you may contact us to request deletion of your Personal Data.

1.3 Service-related information collected by TRANSSION devices

For example, 1) we may collect necessary information to activate your after-sales service, software access, and forum interaction when you use TRANSSION devices; and 2) we may collect logs generated by abnormal operation of the devices and information on users’ habit to optimize product experience during your use of TRANSSION devices.

1.4 Personal Information collected when you use third party’s services or applications

As permitted by law, we may collect your Personal Information from third party’s social networking services or pre-installed third-party applications when you use them.

2. Types of Personal Information that may be collected by TRANSSION

2.1 Basic personal information

i. Registration information: such as phone number, name, birthday, nationality, age and your city, etc.

ii. Account information: such as profile picture, delivery address, e-mail address and account, etc.

iii. User information synchronized via cloud backup function or other applications.

iv. Other basic information we may collect from you.

2.2 Service data information

i. Device information: including but not limited to device model, device identification number (IMEI and SN), mobile phone number, WIFI MAC address, PLMN, version of android system, version of software and network operator.

ii. Device operation status and logs of operation: including but not limited to CPU load, storage status, device temperature, battery capacity, key words searched in browser or application, mobile data traffic/speed, signal intensity of mobile network, information of daemon, user habit, logs of abnormal operation of the device.

iii. Location information: accurate or ambiguous location information we collect when you use navigation software or search weather conditions, longitude and latitude generated by GPS or Wi-Fi hotspot, community identity or country code, etc.

iv. Product information: such as user’s feedback, third party’s applications installed on the phone, etc.

v. Cookie information: TRANSSION website, interactive application software, TRANSSION products and advertising may collect and store your relevant Personal Information through cookie, pixel tags and web beacon.

vi. Third-party application ID information: Android ID, Google Advertising ID, Facebook ID, What’s app ID, etc.

Apart from the Personal Data mentioned in this Policy, Personal Information collected by TRANSSION may also include non-identifiable information. Non-identifiable information refers to the Personal Information that could not lead to the identification of an individual, such as the number of visits to a website, APP downloads, and other statistics. TRANSSION may decide on its own the processing, use, and disclosure of non-identifiable information.

When we process your Personal Data based on this Privacy Policy or applicable laws, TRANSSION entity who makes contact with you, or replies to your request is the controller of your Personal Data.

3. How TRANSSION use your Personal Information

TRANSSION shall comply with applicable legal requirements when using your Personal Information. Such requirements generally include:

i. Processing of Personal Data on the basis of your consent with regard to a specific purpose;

ii. Processing of your Personal Data for the fulfillment of legal obligations;

iii. Data processing that is necessary for the performance of a contract you have entered into, or measures TRANSSION shall take at your request prior to entering into a contract;

iv. Data processing carried out for the legitimate interests pursued by TRANSSION or a third party. Such legitimate interests include: 1) safety of TRANSSION products, services, websites and its customers; 2) TRANSSION's property and honorary rights and interests, including fixed assets, intangible assets, goodwill, etc; 3) TRANSSION's internal management needs; 4) TRANSSION's provision of products or services to users or better provision of products or services to users; 5) other legitimate interests of TRANSSION or of a third party;

v. Data processing that is necessary for protecting the vital interests of the data subject or of another natural person;

vi. Data processing carried out for the performance of a task related to the public interest;

We may use your Personal Information for the following purposes:

i. Provide you with registration service and account management service.

ii. Analyze your usage information, habits and preference to improve user experience.

iii. Provide information which may interest you with your permission.

iv. Provide good after sales service for you.

v. Carry out macro customer survey and analyze our market share.

vi. Feedback error report, locate quickly to solve abnormal issues.

vii. Optimize performance of the device and improve functions design to provide better products and services for you.

viii. Provide convenience for your information backup.

ix. Preference configuration to provide the better use experience and improve the quality of the service.

4. How TRANSSION disclose your Personal Information

Under the relevant applicable laws, TRANSSION may disclose your Personal Information under the following situations:

i. TRANSSION may share your Personal Information within its internal group.

ii. TRANSSION may share your Personal Information with reliable partners or service providers. For example, when our partner is providing a service, TRANSSION may share with the partner the necessary information, such as device identification code, to provide you with better service. Or when you buy TRANSSION products on-line, TRANSSION may provide your relevant Personal Information to logistics service provider to arrange product delivery.

iii. Disclose your Personal Information if required by law. In order to execute or to assist in executing some legal or administrative procedures, TRANSSION may provide your Personal Information to the relevant law enforcement agencies or government sectors.

iv. TRANSSION may disclose your Personal Information under other circumstances where such disclosure is required for universal justice as deemed by TRANSSION. Such circumstances include the disclosure to prevent personal injury or death or to avoid significant property losses or to protect social public interest.

5. Cross-border transfer of your Personal Information

In order to provide better services for you, TRANSSION may transfer your Personal Information to third countries for storing and processing, or your Personal Information may be accessed by other third countries. Privacy laws may vary among these countries, and we will take appropriate measures to process the Personal Information in accordance with the laws where the Personal Information is located.

6. How to access, modify and delete your Personal Data

As the user of the products or services, you are obliged to ensure the completeness and accuracy of the Personal Data you provided and carefully keep your Personal Data safe. We will protect and update your Personal Data on time and try our best to ensure your normal use of the products and services.

In accordance with your rights under relevant applicable law, you may exercise: 1) right of access, i.e. the right to have access to your Personal Data held by TRANSSION and to know whether Personal Data concerning him or her are being processed or not; 2) right to rectification, i.e. the right to request rectification of the inaccurate Personal Data we hold concerning you; 3) right to erasure, i.e. the right to request us to erasure of the Personal Data concerning you; 4) right to restriction of processing, i.e. the right to restrict our processing of your Personal Data; 5) right to object, i.e. the right to object to our processing of your Personal Data; 6) right to data portability, i.e. the right to request us, where technically feasible, to have your Personal Data transmitted to another data controller. To request exercising your rights under the applicable law, please fill out the form attached to this Policy and send to us via email at We will reply to you in time.

While you are exercising your rights under the applicable law, we may investigate the legality and rationality of your request. If we have reasonable grounds or suspect that your request is deceptive, repetitive or infringes upon the rights and freedom of third parties, or if we are unable to get through the investigation, we may ask you to provide further information or may refuse to process your request. You may send your request in written form in order to protect your legitimate rights and interests. After receiving your request, we will process within the period of time as prescribed by applicable law. If you consider that we are in violation of applicable law and have infringed your legitimate rights, you may file a complaint with the authority for the protection of Personal Data in order to resolve the issue.

7. Security measures TRANSSION take to protect your Personal Information

We will provide security measures to TRANSSION users. We will take reasonable and practicable measures to protect your Personal Data that we collected and prevent your Personal Data from being accessed, tampered, disclosed or destroyed by unauthorized third parties. For example, when you access TRANSSION account, we have user validation procedure or password retrieve procedure to ensure the security of your account.

In the matter of the storage of Personal Data, we have provided security measures to you as well. All your Personal Data will be stored in the secure server, and we will control and protect all the Personal Data. We will determine the storage period of your Personal Data in accordance with the terms and conditions of applicable law. From the perspective of protecting you and your privacy right to the maximum extent, except as otherwise compulsorily stated by law, we will limit the period for which your Personal Data is stored to a strict minimum degree provided that it satisfies the data processing purposes prescribed in this Policy. Our criteria for how long we keep Personal Data mainly include the following two points: 1) time needed to store Personal Data for completing the relevant business; 2) terms and conditions of applicable law. In addition, there are duties of confidentiality in the contract signed between TRANSSION and its partners. If a partner breaches the confidentiality obligation in the contract and brings about losses to the obligee, TRANSSION will impose legal liabilities on the partner and terminate the business relationship with the partner.

There is no absolutely safe website, Internet transmission, computer system and wireless connections. Except the necessary protective measures we have taken, users have to strengthen the awareness of privacy security risks. For example, when skipping to third party websites, links, products or services through our services, please carefully read through the terms and conditions or privacy policies of such websites, links, products or services regarding the security of the data and information collected by them. TRANSSION shall not be liable for any actions you make thereof. If you find certain contents, advertisements, or functions in our website, products or services that may be possibly provided by third parties, and may possibly endanger your privacy and security, please contact TRANSSION at and we will handle with priority.

8. How TRANSSION handle Personal Data of minors

Minors are not allowed to use TRANSSION products and services without the consent and guidance of his or her legal guardians. In principle, we will not take initiative to collect the Personal Data of a minor and only with the consent of his or her legal guardians, we will collect his or her Personal Data. As to the disclosure of the Personal Data of a minor, we will provide, in principle, only when permission is given by his/her legal guardian, or where the law or relevant government sector legitimately requires. In addition, if you find that a minor sends his or her Personal Data to TRANSSION without the consent of his or her guardian, please fill out the form attached to this Policy and send to us via email at We will reply to you in time.

9. Products and services from third parties

TRANSSION’s privacy policy does not apply to any products or services provided by third parties. You may receive links of websites, contents and services from third parties when you use TRANSSION products or services. Please carefully read and understand the privacy policy of third parties before you submit any data and information, for TRANSSION cannot control third parties and cannot require them to abide by TRANSSION's Policy.

10. Complement to the Policy

This Policy mainly lays out how TRANSSION will collect, process and internationally transmit your Personal Information when you browse TRANSSION website and use TRANSSION products or services. However, it is impossible to complete enumeration how We collect data, what kind of data We collect, how We use and process the data and the conditions We disclose the data in this Policy. TRANSSION may send the complementary notice when we collect, process, disclose and internationally transmit your specific Personal Information.

11. Update of this Policy

TRANSSION reserves the right to modify this Policy. If this Policy is modified, TRANSSION will publish the latest policy in TRANSSION official website as below:

12. How to contact TRANSSION

TRANSSION has appointed a Data Protection Officer. For any questions in relation to the protection of personal privacy, please contact our Data Protection Officer by filling out the form attached to this Policy and sending the completed form to our email adress at If you have any questions or suggestions about this Policy, please contact us by the following information:

Phone: +86-755-33979200

Address: 17/F, Desay Building, No.9789Shennan Blvd, Hi-tech Park, Nanshan District, Shenzhen




© 2020 TECNO Mobile