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Tuesday Customer Services & Complaints

Palm Store | 2021-10-1241071

Palm Store
Today is Tuesday Customer Service & Complaints. Kindly tell us your challenges and issues with Palmstore App! Read all >>

TECNO CAMON 17 to launch the all-new Android 12 through its upcoming HiOS 8.5

HiOS Official Account | 2021-10-12786505

HiOS
With the public release of the much anticipated Android 12, the TECNO CAMON 17 will be amongst the first few phones to deploy the major update. The update will overhaul a number of major aspects, including software infrastructure, security and privacy, connectivity, user experience, gaming and more. Android 12 will be deployed on TECNO’s upcoming HiOS 8.5 for CAMON 17 and PHANTOM X, which millions of users will enjoy shortly. Stephen Ha, general manager of TECNO said: “ TECNO has always been committed to providing users in emerging markets with cutting-edge technologies synchronized with industry trends and continuously optimizing the experience of using our devices. We are excited about Android 12’s updates, which bring a more convenient and personalized experience to consumers ranging from a newUI design to comprehensive security and privacy protection upgrades.”TECNO CAMON 17 has enjoyed high consumer demand ever since its inception. It is the digital generation’s choice of phone for taking selfies, thanks to its48MP selfie cameracapturing the beautiful details with an added professional finish.The embedded AI technology can elevate selfie through accurate algorithms which can identify features based on gender and adjust the environment light to make the user front and centre of the shot. The wide selection of user-friendly tools help users personalize the images they want to portray.Armed with 5000mAh battery, 6GB+128GB of memory storage, 90Hz high refreshing rate at 6.6 inch FHD Screen, CAMON 17 is a dependable companion of many across the world, and the Android 12 update will definitely be a welcome addition.The customized HiOS8.5 will be launched simultaneously on CAMON 17 with the update of Android 12.By the end of this year, global users of CAMON 17 will all receive a push on the Android 12 version upgrade.Based on the new Android 12, HiOS 8.5 willbe redesigned to feel more responsive and intuitive for users, who will be able to experience more unified themes across apps and even devices. For example, widgets will appear more rounded and accessible in Android 12, so that users can retrieve information with ease.Regards to privacy protection, HiOS is also further optimized. The Za-Hooc security concept, which integrates software and hardware, was newly launched last year and attracted a lot of attention among fans. Newly adapted clipboard notifications and approximate locations with Android are worth looking forward to. Last but not the least,on HiOS8.5, functions related to game performance will be further optimized, and the barrage features and call rejections that have always been users' attention will also continue to be optimized. All of these means HiOS 8.5 will befar more than expectation. About TECNO: TECNO is a premium smartphone and AIoT devices brand from TRANSSION Holdings. With “Stop At Nothing” as its brand essence, TECNO is committed to unlocking the best contemporary technologies for progressive individuals across global emerging markets, giving them elegantly designed intelligent products that inspires consumers to uncover a world of possibilities. TECNO understands the needs of consumers from different markets and provides them with localized innovations and design breakthroughs demonstrated through their mastery of serving consumers who are “young at heart” and never stops pursuing excellence. TECNO’s portfolio spans across smartphones, tablets, smart wearables and AIoT devices made for consumers in over 70 emerging markets world-wide. TECNO is also the Official Partner of Manchester City, Premier League Champions 2020-21. For more information, please visit: www.TECNO-mobile.com Read all >>

Maybe or Maybe not? Guess what is coming soon.

HiOS Official Account | 2021-10-11646871

HiOS
Hello T-fans Few days ago, we announced that something BIG is coming. The day is fast approaching and we can't wait to let you have and feel the immersive experience of our latest innovation- for you in particular. We would like to give you an apportunity to win big on the day of unveiling by participating in a guess challenge now. HiOS has been on-top of the game and giving out to the users. It's yet another season to pour out from the never ceasing banquet because every single moment with the fans worth it. Do you think you can explore your thoughts ahead, the experience that lies ahead? Then guess accurately, 3 things you think is coming soon. It's time to guess right. Simply note down in the comment section below what your IQ tells you and you'll be suprised at the package reserved for you. Keep you ears on the notification bell on all our social handles and youtube. You won't want to miss this. Let's get the comment flowing in. Read all >>

Happy International Girls Day

Palm Store | 2021-10-1131444

Palm Store
Today, the world is celebrating the Girl Child and its relevance in the society, relating to Digital Technology and development. We celebrates with every woman in the world and all female lovers of digital technology. Happy International Girls Day. Read all >>

Create Opportunities for yourself

Palm Store | 2021-10-1111901

Palm Store
Welcome to a new week, Palmstore Lovers. Do you recognize an opportunity when you see it? Do you create opportunities for yourself? Ensure that you don't lose any golden opportunity offer indirectly or directly to you. Read all >>

Cheers to a wonderful weekend

Palm Store | 2021-10-0832462

Palm Store
Once again Palmstore Lovers..., it's Friday!!. Finally we can rest from work, Hang out with our close friends, and drink to happiness Cheers to a wonderful weekend!! Read all >>

What’s the most challenging thing you do

TECNO SPOT Official | 2021-09-301610284991

Activities
Hi T-Fans:Share the most challenging thing you have ever done。 This time, 3 lucky winners will be chosen from the comment section. You can comment several times to increase your chances of winning. We will be delivering gifts from www.tecnostopatnothing.com. Announce the fourth round of winnersMobile phone winnersID:503365 USER NAME:CHOOSEN Other winners will be delivering gifts from tecnostopatnothingID:856137 USER NAME:joshuapercyID:915176 USER NAME:32031374 For the three winners: Please contact the local administrator. We will distribute the prizes in a centralized manner. Read all >>

One Letter To Our Fans

TECNO SPOT Official | 2021-07-30170161124

Moderator Apply
Hi T-fans, We are the Tecno Spot team and recently we got many feedbacks. For the purpose of improving your experience in our app, we updated and fixed a number of content and issues in the app, and have now released the latest version 3.0.2.6 to the googleplay app store.If you are still using version 2.0, please go to the Google Play and update it to the new version as soon as possible. We will not be operating the old version soon. Thank you for your constant support and company. I am looking forward to meeting you again in the new version. Best regards, Tecno Spot Team Read all >>

APPRECIATION DAY

Palm Store | 2021-10-0741149

Palm Store
Dear Palmstore Lovers. We are creating a special Day to appreciate you for using palmstore and referring palmstore to your family and friends. In order to be selected on this special day, you have to be an active user of Palmstore app, and you have to be active on our facebook post by reacting, commenting,and sharing. Thank you so much for using palmstore. We appreciate you. Read all >>

Something big is coming. Are you ready?

HiOS Official Account | 2021-10-05443814

HiOS
Hello T-fans, Evolving round the cosmos with innovative mindset is what defines the heart of HiOS. A user who has been following HiOS for this short period of launch can categorically say HiOS is on top of the game. No relenting. No dull innovation. Smart, simple and intuitive is what HiOS is known for; an operating system at Zenith. HiOS has contributed greatly to the success of TECNO mobile devices as it stands as the greatest android operating system. Little wonder it is still standing the unbeatable outstanding user interface of the year - both of 2020 and 2021 respectively. HiOS is still exploring and bringing to her users, the experience and feel of what an operating system should be. This is why, HiOS is delighted to give you a little gist. SOMETHING BIG IS COMING. Stay alert on all our channels. Turn on your notifications and follow every handle of HiOS. We are coming BIG. Read all >>

Customer Services Feedback

Palm Store | 2021-10-0572896

Palm Store
Dear Palmstore lovers, What are your issues concerning Palmstore? Do you have challenges looking for your favourite app on Palmstore? Let us know in the comment section! Read all >>

Share what you do with passion

TECNO SPOT Official | 2021-09-24957432039

Activities
Hi T-Fans:Have you worked hard for something that you are really passionate about? This time, 3 lucky winners will be chosen from the comment section. You can comment several times to increase your chances of winning. We will be delivering gifts from www.tecnostopatnothing.com Announce the thrid round of winners:ID:890194 USER NAME:kiandotthID:886577 USER NAME:ts8124151570ID:913054 USER NAME:ts0604427830 For the three winners: Please contact the local administrator. We will distribute the prizes in a centralized manner. Read all >>

IT'S NEVER TOO LATE- YOU CAN STILL GET A SHARE IN THE $1000

HiOS Official Account | 2021-09-28635287

HiOS
Hello T-Fans, The countdown began last week and here we are, still asking you to be a participant in the ongoing HiOS Fitness Challenge. You know why? It's never too late to start. HiOS fitness challenge is not just an online event or fun but a health walk. To feel the experience of keeping fit and engaging with many people all over the internet. Our fans already submitted entries and yes, you still can be among the lucky winners. Simply copy and paste this link on your browser to see the rules and participate there. https://spot.tecno.com/global/forum.php?mod=viewthread&tid=154629 It's simple, fun and healthy. Waiting for you. Ending this month... few hours to go.Read all >>

Share your own story

TECNO SPOT Official | 2021-09-171012466990

Activities
Hi T-Fans:In pursuing your dreams and pursuing excellence, what is the story of the realization of your wishes? This time, we will select 3 lucky winners in the district. Whoever has the most likes will be the one who has witnessed the success. Gifts from www.tecnostopatnothing.com. Besides, of the 3 selected winners, will win a TECNO phone. Announce the second round of winnersID:856137 USER NAME:joshuapercyID:915176 USER NAME:32031374ID:503365 USER NAME:CHOOSENFor the three winners: Please contact the local administrator. We will distribute the prizes in a centralized manner. Read all >>

TECNO Establishes Security Response Center, Taking TECNO's Security Ecosystem to the New Level

HiOS Official Account | 2021-09-24183286

HiOS
TECNO Mobile recently established official security response center (SRC) (https://bit.ly/3u1eNxV), a platform for cooperation and exchanges between TECNO and security industry experts, researchers and organizations. This remarks a strategic move that reiterates TECNO’s consistent commitment on security and help upgrade TECNO’s security ecosystem to a higher level. TECNO SRC has launched a bug bounty program to encourage external security researchers to submit vulnerabilities detected to the security team, and reporters are entitled to get an up to $7,000 reward based on the evaluation of the impact of vulnerabilities. More than 45 models under TECNO Mobile's four smartphone lines -PHANTOM, CAMON, SPARK and POVA are listed for the bug bounty program.Stephen Ha, general manager of TECNO said: “ At TECNO, our first priority is offering the most secure mobile experience to our users. SRC is of strategic significance for TECNO to create a comprehensive upgrade of TECNO's security ecology. Through SRC, we have gone one solid step further on mobile security protection for our users in over 70 global emerging markets.” John Peng, head of security department said: “We understand that under current social circumstance, users’ privacy and information security are vital. TECNO has been continuously executing diversified plans in terms of enhancing our product security. By cooperating with international security professionals through the establishment of SRC, we are sure that wecan provide users more secure mobile using experience.” Starting from coding, application and firmware, the security department carries out security management and audits at each stage of product design, development, testing and release. This is to ensure that all software installed on each device can pass a series of rigorous security checks, including the tests of TECNO security scanning platform, Google Play Protect, GMS BTS and VirusTotal. In addition, TECNO has been regularly sending 90-day security patch updates to users to ensure product safety and protect user equipment from malicious software. Moving forward, TECNO plans to reach cooperation with the international vulnerability public testing platform and continue to build a robust security ecosystem to offer the secure mobile experiences that users in over 70 emerging markets can trust. For more information about TECNO Security Response Centre and bounty program, please visit:https://security.tecno.com]https://security.tecno.com Distributed by APO Group on behalf of TECNO Mobile. Read all >>

#TheFridayChallenge: Can You Spot Any Feature Of The Phantom X?

TECNO SPOT NG | 2021-09-24412498

General
Hello T-fans. Would you like to try our Friday Challenge for today? If yes, then see if you can spot any feature of the PHANTOM X on the image puzzle. Note: To see the image attached to this thread, update your Tspot app or view in desktop mode via web. Read all >>

It's a countdown. Have you participate in the bid for the $1000 share???

HiOS Official Account | 2021-09-23155183

HiOS
Hello T-Fans, This is no strange news to you anymore. Yes! up to a $1000 giveaway to the lucky winners of the 30 days HiOS fitness challenge. Have you send in your entry? If yes, show more. If no, what else are you waiting for? The fitness challenge is a very fun filled and healthy challenge that many of our fans are participating in. You can still submit your entry before the end of this month and stand a chance be a shareholder of the $1000. The game is simple and fun yet, Health wise. You stand to improve well being and win a share of a $1000 following this simple rule: Simply share a photo of you either doing some PUSH-UPS, CARDIO, or PLANKING and just show us how fit you are. Click this link to join now. https://spot.tecno.com/global/forum.php?mod=viewthread&tid=154629Read all >>

TECNO launches its new brand slogan and first brand video "Stop At Nothing"

TECNO SPOT Official | 2021-08-2410235932

Moderator Apply
Hi T-Fans:August 2021, Global premium smartphone brand, TECNO, today launched it's new brand slogan of Stop At Nothing with a brand video, while launching a brand campaign hashtagged #StopAtNothing that pays tribute to those who continue to push forward against all odds. #StopAtNothing represents TECNO's recognition of human progress and people's pursuit for purpose, potential and excellence. Activity link: www.tecnostopatnothing.comPromotional video: https://www.youtube.com/watch?v=Ia1DfwHC034 #StopAtNothing is TECNO's next step in delivering promise of unlocking the best of contemporary smartphone technologies and making it accessible for global emerging markets. TECNO's brand campaign celebrates “progressive mavericks” and those “young at heart”, the youth who admirably stayed resilient in the face of adversity. The campaign, which will be rolled out across the globe, features several above-the-line elements including a 60-second global brand video created to demonstrate the resilience of the human spirit. It will be supported by a strategic execution of digital, social and PR tactics emanating from representative markets such as Nigeria, Kenya, India, Turkey, Philippines and Russia. #StopAtNothing is much more than anther brand campaign,” says Xu. “It represents the values and the attitude that we as a brand embrace and TECNO’s role in providing the technology they need to progress even further.” TECNO's goal is to become the most admired tech brand in the world, and continually making breakthroughs in product and experience innovations. Earlier this year, TECNO announced its latest “superpower” – securing Chris Evans, an A-list Hollywood celebrity as its worldwide brand ambassador. This signing has intensified TECNO's determination to be recognised as a leader in global emerging markets. As the brand continues to grow on the world stage, TECNO now finds itself competing with major mainstream brands, who undoubtedly will sit up and take note of TECNO's “super-heroic” maneuver. About TECNOTECNO is a premium smartphone and AIoT devices brand from TRANSSION Holdings. With “Stop At Nothing” as its brand essence, TECNO is committed to unlocking the best contemporary technologies for progressive individuals across global emerging markets, giving them elegantly designed intelligent products that inspires consumers to uncover a world of possibilities. TECNO understands the needs of consumers from different markets and provides them with localized innovations and design breakthroughs demonstrated through their mastery of serving consumers who are “young at heart” and never stops pursuing excellence. TECNO's portfolio spans across smartphones, tablets, smart wearables and AIoT devices made for consumers in over 70 emerging markets world-wide. TECNO is also the Official Partner of Manchester City, Premier League Champions 2020-21. For more information, please visit: www.tecno-mobile.com. Read all >>

$1000 up for grab in the HiOS Fitness Challenge

HiOS Official Account | 2021-09-0812418243

HiOS
Hello T-Fans, Let's turn the play around a little. Let us know how fit you are and can be by participating in this fun challenge. HiOS Fitness Challenge. The game is simple and fun yet, Health wise. You stand to improve well being and win a share of a $1000 following this simple rule: Simply share a photo of you either doing some PUSH-UPS, CARDIO, or PLANKING and just show us how fit you are. HOW TO PARTICIPATE 1. Take a photo of you or your friend PLANKING, DOING CARDIO WORKOUTS, or doing PUSH-UPS. Ensure that the photo either has a TECNO WATERMARK, TECNO/HiOS Merchandise on it, or a TECNO device in the vicinity. 2. Post as a comment telling us why it is easier for you to keep fit with HiOS under this post. 3. Invite your friends to your entry and encourage them to like and comment on it. 4. Like and share this post and make sure you're following our page on Facebook and TikTok. Feel free to let us know what you would like us to do in HiOS to make your fitness journey better. The most brilliant comments and photos will be selected and screened live for final selection where winners will be selected and awarded a piece of the $1,000. Get on this and show us just how fit you are! The contest runs till the 30th of September 2021. Terms and Conditions Apply. Let's go get fit.Read all >>

What do you know about yourself?

TECNO SPOT Official | 2021-09-10248313242

Activities
Hi T-Fans:How do you define "yourself"? Do you really know yourself? Do you know your needs? The person who pursues excellence must be a confident and hardworking person. Pursue excellence and surpass yourself. Comment on the perception that you have of "yourself". We will select 3 lucky winners and send them a gift from www.tecnostopatnothing.com Announce the first round of winnersID:910395 USER NAME:31956250ID:910271 USER NAME:arianna13ID:910169 USER NAME:31952614Please contact the local administrator for the above three winners. We will distribute the prizes in a centralized manner. Read all >>
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