Recently, I noticed my Phantom 9 charges slowly and discharges fast. I cleaned the cache and useless apps just to make sure the problem is not app/software related.(2.5gb out of 6gb).

I also noticed the fast charging notification is not present and Im still using the phone's factory charger.

Please what could be wrong?..what are the remedies?. Is it software or hardware related?

I need answers TECNO, please.